The Operations Genie is an AI agent designed especially for mainframe operations.
This AI-powered assistant uses multiple mainframe operational data sources to help you quickly gain actionable insights into your system operations, troubleshoot developing technical issues, avoid outages, save time and reduce effort of daily tasks.
As a 30-year mainframe veteran, I don't need someone to teach me the basics. I need a partner that can handle the repetitive tasks, catch anomalies I might miss at 3 AM, and let me focus on the work that actually requires my expertise. This Genie has become my force multiplier.
This Genie has been like having a senior operator sitting next to me, guiding me through complex procedures, explaining what's happening in plain language, and helping me learn while keeping operations running smoothly. It's accelerated my learning curve by years.
The Operations Genie leverages System Management Facilities (SMF) records as a core data source to perform its troubleshooting and analysis tasks. SMF records are invaluable for capturing detailed, time-stamped information about system activity, resource usage (CPU, I/O, storage), workload profiles, and event logging across the entire mainframe environment. By autonomously querying and interpreting real-time SMF data, the Genie can quickly detect performance bottlenecks, trace slow-running CICS transactions or batch jobs, identify abnormal resource consumption, and provide a clear, plain-language diagnosis of complex operational issues, allowing mainframe staff to move directly to resolution.
The Operations Genie utilizes the Job Entry Subsystem (JES) spool as a vital data source for monitoring batch job activity. By accessing the JES spool in real-time, the Genie can retrieve information about active, queued, and recently completed jobs. This allows it to answer natural language queries regarding job status, resource usage, and overall batch throughput.
The Operations Genie can analyze job output residing on the spool to identify errors and ABENDs, locate log entries relevant to a performance issue, or verify successful completion, streamlining the troubleshooting process for mainframe operators.
The Operations Genie can execute and interpret the output from z/OS console commands to perform a variety of operational tasks that require direct system interaction. This capability allows the Genie to retrieve immediate status updates (e.g., displaying the status of a specific system setting) and enables faster, more precise, and less error-prone system management.
